Written by Yarkin Sakucoglu on July 30, 2019
Today, we announced a completed round of $6 million in Series A funding. It’s the first major raise for Socio, and we did it for the same reason we chose to bootstrap until now.
Because it put us in the best position to serve our customers.
Socio sprang from our own disappointing experiences as event attendees and organizers. So we wondered: What would the perfect event be? What would it feel like for everyone involved? It’d look something like:
It was on the organizer side where we saw the greatest opportunity to help create more successful events. Because whatever frustrations there are for sponsors and attendees, things are 100 times more demanding for organizers.
That established our vision for Socio. We would build a full-stack event management platform for organizers that connects all pre-, in-, and post-event processes.
We launched the first piece of that event management platform, the Socio Event App, a little over a year ago. The velocity was outstanding.
Today, more than 400 organizations in nearly 50 countries use the Socio Event App, including Google, Microsoft, HRPA, Harvard, and ICAO. We hit a world-class NPS score of 83, backed up by glowing customer reviews.
And our spectrum of customers—enterprises, SMBs, universities, associations—showed us we were hitting the right cross-section of value. Simple enough for the most basic events, powerful enough for the most complex.
But as exciting as all of that is (and believe me, when you’re a tech entrepreneur, few things excite you as much as watching your team grow and seeing your customers turn into fanatics), we still needed one more thing before raising a Series A.
We needed a roadmap for building the rest of the platform. In listening to our customers tell us what they need most, we found it.
Our ambition is to build the only event management platform organizers will ever need. We know to do that right, we have to build the right things for our customers at the right time.
We launched two new products with this funding announcement. Socio Lead Retrieval gives organizers’ sponsors and exhibitors a seamless way to capture and qualify leads, export to their CRM, and smash ROI.
We’ve also added Live Display, which turns venue screens into branded displays so organizers can engage and inform attendees with custom, dynamic content managed in real time.
Looking forward, our next product will take a huge step toward giving our customers a true full-stack event management system: Socio Event Registration & Onsite. At the same time, we’ll relentlessly improve our Event App, Lead Retrieval, and Live Display by using the excellent feedback our customers give us, as they always do.
We’re proud to have won consecutive “Best Support” awards on G2, but there’s still plenty more to do. We’ll make our award-winning support even better by expanding our customer success team, both in number and location, so we can provide broader coverage.
We’ll invest much more in content so event professionals have the thought leadership they need to hit their full potential. Expect to see articles, case studies, guides and more regularly delivered through our blog, email, and social media channels.
To conclude, I’d like to say thanks to those who helped get us here.
First, our customers, who are the best event organizers in the world. Thank you for allowing us to be part of your professional journey. The events you throw are amazing, and we can’t wait to see what you do next.
Second, our team. “Be obsessed with customers” is one of our core values. Our award-winning service flows from that, and I’m very proud we’ve prioritized hiring people who understand this.
Now let’s get back to work. 🚀
– Yarkin Sakucoglu
Co-founder & CEO, Socio
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